Please note that you can collect your Test Report Form (TRF) from our office (in the lobby of the International Business Centre) on the 13th day after test day after the test date for IELTS on paper. Please submit the original document (passport) when you come to collect the Test Report Form.
If you are unable to collect your TRF from the office, we will send out a paper copy of your IELTS test score, the Test Report Form (TRF), via mail delivery on the 13th day after the test date for IELTS on paper. Please allow at least seven days for the delivery.
If you did not provide the address and did not collect your certificate on the 13th day, your TRF will be kept in our office for three months after the release of the results.
If you have taken IELTS on computer, you will receive your results electronically in addition to paper test report form. You can download the electronic version (eTRF) from the Test Taker portal. You can print your electronic Test Report Form (eTRF) to send it to the organisations you are applying to, or you can send it via email. Alternatively, you can send your results direct to the organization through the Test Taker portal.
IELTS results will not be disclosed over the phone or through email.
If you lose your Test Report Form or forget your test results, please contact your test centre.